Terms and Conditions
Welcome to Gaea’s Essentials. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before using our services.
1. General Information
In Gaeas Essentials we offers 100% natural soaps and related products. These terms apply to all orders placed through our website and govern your use of our services.
2. Products
All products are handmade using natural ingredients. Please note that due to the artisanal nature of our products, there may be slight variations in color, scent, and appearance between batches.
3. Allergies and Skin Sensitivities
Our products are made with natural ingredients, but we cannot guarantee that they will be suitable for all skin types. Customers are responsible for reviewing the ingredients listed on each product page before purchasing. We recommend performing a patch test before full use, especially if you have sensitive skin or known allergies. We are not responsible for allergic reactions or sensitivities caused by our products.
4. Ordering and Payment
- Pricing: All prices listed on the website are in [Currency] and are subject to change without notice.
- Payment Methods: We accept credit/debit cards and PayPal.
- Order Confirmation: Once your order is placed, you will receive an email confirmation. Please check the details carefully. If you need to make any changes, contact us as soon as possible.
- Order Processing: Orders are processed within [number] business days.
5. Shipping and Delivery
- Shipping Rates: Shipping costs are calculated at checkout and vary based on the delivery location and shipping method selected.
- Delivery Time: Delivery times depend on your location and the shipping option chosen. We are not responsible for delays caused by the shipping carrier or customs (if applicable).
- International Orders: Customers are responsible for any customs fees, taxes, or duties incurred on international shipments.
- Lost or Damaged Items: If your order is lost or damaged during shipping, please contact us within [number] days of delivery.
6. Returns and Refunds
Due to the personal nature of our products, we do not accept returns. However, if there is an issue with your order, such as receiving the wrong product or a damaged item, please contact us within [number] days of receiving your order. We will do our best to resolve the issue through a replacement or refund.
7. Cancellations
Orders can only be canceled within [number] hours of placing the order. After this time, the order will be processed, and cancellations will no longer be accepted.
8. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
9. Limitation of Liability
[Your Soap Store Name] is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our liability is limited to the total amount of the purchase.
10. Intellectual Property
All content on this website, including text, images, logos, and product descriptions, is the property of Gaea´s Essentials and is protected by copyright and trademark laws. Unauthorized use of any content is strictly prohibited.
11. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page, and continued use of our website implies acceptance of those changes.
12. Contact Information
If you have any questions about these terms, please contact us at:
- Email: info@gaeasessentials.com
By purchasing from Gaea´s Essentials, you agree to these terms and conditions.